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High-Risk Merchant Industries: The Business Models Most Affected by Payment Restrictions

high-risk-merchant-industries-the-business-models-most-affected-by-payment-restrictions

For many businesses, setting up a payment processor is a simple task. But for companies operating in so-called high-risk industries, this process can become a major barrier to growth. From nutraceuticals to financial coaching platforms, a wide range of business models face severe limitations when it comes to online payments.

Understanding why certain industries are labeled as high-risk—and how to navigate these challenges—is essential for entrepreneurs who want to maintain operational continuity and financial stability.

In this article, we break down the most affected business models and explain why traditional financial institutions and payment processors tend to restrict them.

What Is a High-Risk Business?

A high-risk business is one that payment processors and acquiring banks view as more likely to experience chargebacks, fraud, regulatory scrutiny, or reputational issues. This perception often results in:

  • Account denials or sudden closures
  • Higher processing fees
  • Reserve requirements or rolling reserves
  • Difficulty accessing mainstream payment gateways

Whether or not a business is truly risky is beside the point—what matters is how banks and processors classify it.

Industries Most Affected by Payment Restrictions

Let’s take a closer look at the industries most commonly flagged as high-risk and why they face so many hurdles.

1. Nutraceuticals and Supplements

Why they’re high-risk:

This sector frequently markets health-related claims that can be difficult to verify. Because customers may not always get the expected results, refund requests and chargebacks are common. Additionally, regulatory environments vary from country to country, creating legal grey areas for sales and advertising.

Common issues:

  • High chargeback rates
  • Advertising restrictions
  • Regulatory scrutiny (e.g., FDA, EFSA)

Examples:

Weight loss pills, testosterone boosters, nootropics, and herbal remedies.

2. CBD and Hemp Products

Why they’re high-risk:

Even though CBD is legal in many countries, it remains heavily regulated and, in some jurisdictions, controversial. Banks and payment providers often hesitate to work with these businesses due to unclear or evolving legal frameworks.

Common issues:

  • Inconsistent legal status across regions
  • High risk of account freezes
  • Limited access to mainstream processors

Examples:

CBD oils, edibles, cosmetics, and vape products.

3. Adult Entertainment and Dating Services

Why they’re high-risk:

This category is perceived as reputationally sensitive. The potential for chargebacks, fraud, and legal challenges makes many traditional processors unwilling to engage.

Common issues:

  • High refund and dispute rates
  • Reputation concerns for banks
  • Age verification requirements

Examples:

Subscription-based adult websites, live webcam platforms, adult dating apps.

4. SaaS with Recurring Billing Models

Why they’re high-risk:

Subscription-based services face a higher risk of chargebacks, especially when users forget to cancel or dispute automatic renewals. Also, failure to deliver the promised service (due to bugs or downtime) can trigger complaints and refunds.

Common issues:

  • Disputes over recurring charges
  • Difficulty integrating with standard payment processors
  • Need for advanced billing logic

Examples:

CRM software, fitness coaching apps, online course platforms.

5. Financial Coaching, Forex, and Crypto Services

Why they’re high-risk:

Businesses offering financial advice, trading platforms, or investment education are often scrutinized for potential scams or non-compliance. In the crypto space, volatile markets and evolving regulations create additional friction.

Common issues:

  • Regulatory complexity and uncertainty
  • High chargeback rates in volatile markets
  • Limited banking support

Examples:

Crypto exchanges, forex trading platforms, wealth coaching subscriptions.

Why Traditional Processors Decline High-Risk Merchants

The main reasons are:

  • Chargebacks: High rates of disputes cost processors money and trigger penalties from card networks.
  • Legal ambiguity: Businesses that operate in legally grey zones (e.g., CBD or crypto) expose processors to liability.
  • Reputational risk: Banks are often conservative and prefer to avoid businesses that could attract public or regulatory scrutiny.
  • Compliance burden: High-risk merchants often require enhanced due diligence, ongoing monitoring, and specialized fraud prevention.

What Are the Consequences for These Businesses?

If a business is flagged as high-risk and doesn't have the proper infrastructure in place, it may face:

  • Frozen funds
  • Unexpected account termination
  • Lost sales due to declined transactions
  • Difficulty scaling operations

That’s why partnering with the right payment provider is not just helpful—it’s essential.

How NextGen Payment Helps High-Risk Merchants

At NextGen Payment, we specialize in helping high-risk businesses process payments securely, legally, and cost-effectively. Our solutions are built for industries that operate outside of traditional risk profiles.

Here’s what we offer:

  1. Tailored onboarding: We analyze your business model and connect you with processors experienced in your niche.
  2. Alternative solutions: From eCheck payments to crypto gateways, we offer flexible options beyond credit cards.
  3. High approval rates: Our partners are specifically chosen to work with high-risk industries.
  4. Compliance support: We help you stay compliant with industry-specific regulations.
  5. Chargeback management tools: Minimize risk and protect your merchant account.

Conclusion: Knowledge Is Power

If your business operates in an industry commonly flagged as high-risk, understanding your options is the first step toward sustainable growth. Instead of trying to "fit in" with traditional systems, it’s better to work with partners who understand your needs and can help you thrive despite the limitations.

Need help navigating payment restrictions?
NextGen Payment is here to guide you with customized solutions designed specifically for your business model.

NextGen Payment provides secure transactions, fraud prevention, and banking solutions for high-risk businesses worldwide.