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MATCH List (TMF): What It Is, How It Works, and How to Avoid Being Listed

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In the digital payments ecosystem — especially for businesses classified as “high-risk” — there are certain lists that can completely determine a company’s ability to operate. One of the most relevant and feared is the MATCH List, also known as the Terminated Merchant File (TMF). Understanding how it works, its implications, and how to stay off it is essential for safeguarding your business’s financial future.

What is the MATCH List (TMF)?

The MATCH List is a database maintained by Mastercard, listing merchants whose processing contracts have been terminated for serious reasons such as fraud, excessive chargebacks, or other high-risk activities. This list is consulted by acquiring banks and payment service providers (PSPs) before approving new merchants.

In short, if your business is on this list, opening a merchant account with traditional providers becomes very difficult.

Who Can Add You to the MATCH List – and Why?

Mastercard does not add merchants to the MATCH List directly. Instead, it is the previous acquiring bank who adds the merchant after terminating their account. Common reasons include:

  • Confirmed or suspected fraud
  • Excessive chargebacks beyond allowed thresholds
  • Illegal or prohibited activities under card network rules
  • Contract breaches or suspicious activity
  • Data manipulation or transparency issues

These risks are especially prevalent in high-risk sectors such as:

  • Online trading and cryptocurrency
  • CBD product sales
  • Online gaming and betting
  • Subscription or membership models
  • Adult content
  • Unregulated financial services
  • Nutrition and supplements with medical claims

What Happens If Your Business Is on the MATCH List?

The most immediate effect is severely restricted access to traditional payment processors. Any acquirer who checks the MATCH List and finds your business will likely reject your application.

Consequences include:

  • Inability to open new merchant accounts
  • Lower transaction volume limits
  • Higher processing fees
  • Funds withheld in rolling reserves
  • Immediate closure of newly opened accounts if discovered later

How Long Does a Business Stay on the MATCH List?

Typically, a merchant remains on the MATCH List for five years. The only way to be removed sooner is if the same acquiring bank that listed you requests deletion — something that rarely happens unless errors or miscommunications are proven.

How Do You Know If You’re on the MATCH List?

There is no public tool to verify your status directly, but you can try:

  1. Contacting your last acquiring bank or PSP.
  2. If multiple providers have rejected your applications without clear reasons, you are likely listed.
  3. Specialist services may help you verify your status by liaising with acquirers.

At NextGen Payment, we help businesses identify these issues and offer alternatives when MATCH List inclusion is suspected.

Can You Be Removed from the MATCH List?

It’s difficult — but not impossible. Some recommendations:

  • Contact the acquiring bank that listed you, especially if the issue has been resolved or was listed in error.
  • Provide documentation that shows your business has corrected the underlying issue.
  • In some cases, changing your company’s legal structure or ownership can open new doors, but this must be done carefully with proper legal and tax guidance.

How to Avoid Being Added to the MATCH List

Prevention is critical, especially in sensitive industries. Best practices include:

  • Keep chargeback rates low (below 0.9%)
  • Use fraud prevention tools like 3D Secure
  • Maintain clear refund policies
  • Avoid misleading marketing claims (especially in finance or health)
  • Work with payment providers who understand your industry’s risk profile

At NextGen Payment, we partner with acquirers and PSPs who specialize in high-risk businesses. We understand the challenges and provide tailored solutions to keep you off watchlists like the MATCH List or VAMP.

Is Your Business on the MATCH List? Not Sure?

You’re not alone. If you’re in industries like crypto, trading, CBD, or subscriptions and struggle to open merchant accounts, we can help. We offer high-risk-friendly solutions and support payments via:

  • Visa/Mastercard
  • SEPA and SWIFT bank transfers
  • Stablecoins and digital wallets
  • Gateways tailored for high-risk businesses

Conclusion

The MATCH List can be a serious roadblock to business growth — but it’s not the end of the road. With the right guidance, a compliance strategy, and specialized partners, it’s possible to continue operating while minimizing risk and staying compliant.

Want to learn more? Contact us at NextGen Payment and let’s build a payment strategy that’s resilient, flexible, and future-ready.

NextGen Payment provides secure transactions, fraud prevention, and banking solutions for high-risk businesses worldwide.